I have never met a mechanic who had the balls to tell me that my brake peddal was violently pulsating because there were 2 small rust spots on the hub assembly.
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For those not familiar with brake designs on a Saturn:
There is the hub.
Much like a computer hub, all things work based on this part
There is a rotor.... not a ROUTER
The rotor goes on the hub.
There are brake pads.
uhmmm.... they're black :)
There are calipers.
Not clippers like you would use for hair.
These house the brakes and sit around the rotor to compress and decompress the brake pads against the rotor.
Thus a brake assembly is formed.
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I (my Rulli GM Goodwrench Team) replaced my rotors and brake pads because I was hearing a noise coming from the brakes.
The rotors were starting to get too worn down.
Everything seems fine at first so I drive home that night.
Then at a higher speed, I go to brake and notice that the brake peddal is violently pulsating against my foot - that's bad
When I pull into the driveway, I notice that my brakes are making that usual 'starting to be used' smell, but they are also smoking -also bad
So next morning I look at the brakes myself and it appears that the right front caliper is stuck and the tire won't turn. I lube that sucker right up and all seems fine again.
Go to drive it, violently pulsating again.
Hmmmmmm.... now I determine that the rotor is warped because in the pulsating, it feels like the brakes are catching... not catching... catching.... etc.....
**Now the fun part of the story**
My father calls Canadian Tire Aurora to see if they can look at the car and determine if the rotors are indeed warped.
They say, "sure, bring it here within the hour and we'll look at it"
I get there and they say "sorry, we're all booked for the rest of the day"
I look in the service area and only half of the work stations have a car in them and the entire mechanical staff is there.
Continuing to look, I also notice that they are shooting each other with water guns. They instantly lost the "we're busy" argument.
My car was being looked at a few minutes later.
So I describe that this all started after I put the new brakes and rotors on the car. They take it all in and proceed to take the tires off. I get called over and the mechanic has the BALLS to tell me that there is a bit of rust on the hub and that is making the rotor move incorrectly and that is the cause. My comment to him, "you can tell me that with a straight face?"
I continue to argue with him.
He tries to convince me that the rust spots are the problem.
I explain that this wasn't the first brake job on the car and that has NEVER been an issue before, and those rust spots are tiny.
Then I ask if they have a method of testing to see if the rotor might be warped. He tells me that if the peddal still does the pulsating after they remove the rust spots, then they would replace the rotors. I continue to ask if they have anything to 'machine' the rotors to see if they are warped. He confirms that they do not.
FINE...... I decide to play there game and take my car home.
Before I do, I question the people at the service desk.
The mechanic who drove my car into the work area happened to walk in and I asked him if that is seriously the answer they are going to give me, he responds with "I'm not certified"
I ask, if the person certified drove my car.... NOPE
I start freaking out.
Not only is the answer RETARDED but the person who fixed it didn't even test it to see if he can figure it out first.
Then I ask if they have anything to 'machine' the rotors and they tell me 'YES'
I freak out even more.
Then I explain the reason I went in to see if the rotors were warped. They tell me that for 40 dollars they can 'machine' them for me to make them even.
I freak out even more.
I start really bitching telling them that I bought the part from them the day before and I was NOT gonna pay money to fix a part that should be replaced.
Then I ask about the half ass job the mechanic did.
They have the NERVE to tell me that "he gets paid for his work, he's not gonna take the rotor off and figure out if there's anything wrong with it" .... during a FREE brake inspection that is.
I'm done with Canadian Tire Aurora
I called Canadian Tire Newmarket and told them I'm going to return this shit ass part to them and get a new one. They are like, "no problem, just bring the receipt"
**screaming** AHHHHHHHHHHHHHHHHH **screaming**
-----------------------------------------------------------------------------
For those not familiar with brake designs on a Saturn:
There is the hub.
Much like a computer hub, all things work based on this part
There is a rotor.... not a ROUTER
The rotor goes on the hub.
There are brake pads.
uhmmm.... they're black :)
There are calipers.
Not clippers like you would use for hair.
These house the brakes and sit around the rotor to compress and decompress the brake pads against the rotor.
Thus a brake assembly is formed.
-----------------------------------------------------------------------------
I (my Rulli GM Goodwrench Team) replaced my rotors and brake pads because I was hearing a noise coming from the brakes.
The rotors were starting to get too worn down.
Everything seems fine at first so I drive home that night.
Then at a higher speed, I go to brake and notice that the brake peddal is violently pulsating against my foot - that's bad
When I pull into the driveway, I notice that my brakes are making that usual 'starting to be used' smell, but they are also smoking -also bad
So next morning I look at the brakes myself and it appears that the right front caliper is stuck and the tire won't turn. I lube that sucker right up and all seems fine again.
Go to drive it, violently pulsating again.
Hmmmmmm.... now I determine that the rotor is warped because in the pulsating, it feels like the brakes are catching... not catching... catching.... etc.....
**Now the fun part of the story**
My father calls Canadian Tire Aurora to see if they can look at the car and determine if the rotors are indeed warped.
They say, "sure, bring it here within the hour and we'll look at it"
I get there and they say "sorry, we're all booked for the rest of the day"
I look in the service area and only half of the work stations have a car in them and the entire mechanical staff is there.
Continuing to look, I also notice that they are shooting each other with water guns. They instantly lost the "we're busy" argument.
My car was being looked at a few minutes later.
So I describe that this all started after I put the new brakes and rotors on the car. They take it all in and proceed to take the tires off. I get called over and the mechanic has the BALLS to tell me that there is a bit of rust on the hub and that is making the rotor move incorrectly and that is the cause. My comment to him, "you can tell me that with a straight face?"
I continue to argue with him.
He tries to convince me that the rust spots are the problem.
I explain that this wasn't the first brake job on the car and that has NEVER been an issue before, and those rust spots are tiny.
Then I ask if they have a method of testing to see if the rotor might be warped. He tells me that if the peddal still does the pulsating after they remove the rust spots, then they would replace the rotors. I continue to ask if they have anything to 'machine' the rotors to see if they are warped. He confirms that they do not.
FINE...... I decide to play there game and take my car home.
Before I do, I question the people at the service desk.
The mechanic who drove my car into the work area happened to walk in and I asked him if that is seriously the answer they are going to give me, he responds with "I'm not certified"
I ask, if the person certified drove my car.... NOPE
I start freaking out.
Not only is the answer RETARDED but the person who fixed it didn't even test it to see if he can figure it out first.
Then I ask if they have anything to 'machine' the rotors and they tell me 'YES'
I freak out even more.
Then I explain the reason I went in to see if the rotors were warped. They tell me that for 40 dollars they can 'machine' them for me to make them even.
I freak out even more.
I start really bitching telling them that I bought the part from them the day before and I was NOT gonna pay money to fix a part that should be replaced.
Then I ask about the half ass job the mechanic did.
They have the NERVE to tell me that "he gets paid for his work, he's not gonna take the rotor off and figure out if there's anything wrong with it" .... during a FREE brake inspection that is.
I'm done with Canadian Tire Aurora
I called Canadian Tire Newmarket and told them I'm going to return this shit ass part to them and get a new one. They are like, "no problem, just bring the receipt"
**screaming** AHHHHHHHHHHHHHHHHH **screaming**